Comments on: The continuing PLDT MyDSL saga http://casaveneracion.com/the-continuing-pldt-mydsl-saga/ Family, food, photography Tue, 14 Feb 2012 13:55:36 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Crouching tiger, hidden salmon | Fish & other seafood | Home-cooking rocks! http://casaveneracion.com/the-continuing-pldt-mydsl-saga/comment-page-1/#comment-40653 Crouching tiger, hidden salmon | Fish & other seafood | Home-cooking rocks! Mon, 24 Aug 2009 02:06:47 +0000 http://houseonahill.net/?p=3768#comment-40653 [...] service leaves much to be desired. If you want to read about my misfortune, click here, here and here. Otherwise, just read on and view the recipe for the dish that my husband cooked for lunch on [...] [...] service leaves much to be desired. If you want to read about my misfortune, click here, here and here. Otherwise, just read on and view the recipe for the dish that my husband cooked for lunch on [...]

]]> By: emil http://casaveneracion.com/the-continuing-pldt-mydsl-saga/comment-page-1/#comment-40328 emil Thu, 13 Aug 2009 11:19:38 +0000 http://houseonahill.net/?p=3768#comment-40328 dsl buss. din kami, may connection naman pero sobrang bagal, at ang advise ng service staff ng pldt ay may advisory na may internet interruption daw sila at di pa naire-resume ang complete restoration nito. sana naman ay totoo, dahil un utol ko ay inis na inis na sa serbisyo nila. Last month sana gusto na namin lumipat ng bayantel, gawan naman sana nila ng action ito. Sabi din nila sa main office daw sila may problema, baka na virus un server nila. sa ngayon pag tumawag ka s 171, inaamin naman nilang may problema s kanila, at sana nga maayos nila s lalong madaling panahon, bago lalong mainis ang mga subcriber nila. as of today, aug. 13 / 1930hrs ganon pa rin ang serbisyo nila d2 sa valenzuela. dsl buss. din kami, may connection naman pero sobrang bagal, at ang advise ng service staff ng pldt ay may advisory na may internet interruption daw sila at di pa naire-resume ang complete restoration nito. sana naman ay totoo, dahil un utol ko ay inis na inis na sa serbisyo nila. Last month sana gusto na namin lumipat ng bayantel, gawan naman sana nila ng action ito. Sabi din nila sa main office daw sila may problema, baka na virus un server nila. sa ngayon pag tumawag ka s 171, inaamin naman nilang may problema s kanila, at sana nga maayos nila s lalong madaling panahon, bago lalong mainis ang mga subcriber nila.

as of today, aug. 13 / 1930hrs ganon pa rin ang serbisyo nila d2 sa valenzuela.

]]> By: rosemarie cristobal http://casaveneracion.com/the-continuing-pldt-mydsl-saga/comment-page-1/#comment-38361 rosemarie cristobal Sun, 05 Jul 2009 08:28:57 +0000 http://houseonahill.net/?p=3768#comment-38361 grabe naman po until now wala p rin kami dsl buss. p naman kami nung thursday kopa nireport sa 171 until now walang return call kami natatangap at walang pumupunta sa shop para gawin ang dsl NAmin ang laki pera nawawala samin sana namAN GAWAN N NG PARAAN SA PALIGID NG PWESTO NAMIN MERON NAMAN SILANG DSL BAKIT SAMIN WALA PINACHECT KONA DIN LAHAT NG PWEDENG PAGMULAN NG WALANG INTERNET 4DAYS N KAMI WALANG KITA. grabe naman po until now wala p rin kami dsl buss. p naman kami nung thursday kopa nireport sa 171 until now walang return call kami natatangap at walang pumupunta sa shop para gawin ang dsl NAmin ang laki pera nawawala samin sana namAN GAWAN N NG PARAAN SA PALIGID NG PWESTO NAMIN MERON NAMAN SILANG DSL BAKIT SAMIN WALA PINACHECT KONA DIN LAHAT NG PWEDENG PAGMULAN NG WALANG INTERNET 4DAYS N KAMI WALANG KITA.

]]> By: Connie Veneracion http://casaveneracion.com/the-continuing-pldt-mydsl-saga/comment-page-1/#comment-26067 Connie Veneracion Tue, 20 May 2008 19:12:36 +0000 http://houseonahill.net/?p=3768#comment-26067 Maan, re "Hindi naman magigign irate ang caller mo kung maayos ka din sumagot." EXACTLY! Maan, re “Hindi naman magigign irate ang caller mo kung maayos ka din sumagot.”

EXACTLY!

]]> By: Maan http://casaveneracion.com/the-continuing-pldt-mydsl-saga/comment-page-1/#comment-26060 Maan Tue, 20 May 2008 15:47:58 +0000 http://houseonahill.net/?p=3768#comment-26060 Being an agent myself, I have always made it a point to be nice to other agents. PERO yung agents ng PLDT are the worst you could ever encounter. They are rude and useless. One even screamed at me and another asked me to hold and then transferred me to another agent, so I had to explain all over again. I understand the woes of a customer service agent. I understand how it sucks to get a call from an irate customer. But the thing is, since trabaho mo yan, gawin mo ng maayos. Hindi ka nambabastos ng customer. Hindi naman magigign irate ang caller mo kung maayos ka din sumagot. Being an agent myself, I have always made it a point to be nice to other agents. PERO yung agents ng PLDT are the worst you could ever encounter. They are rude and useless. One even screamed at me and another asked me to hold and then transferred me to another agent, so I had to explain all over again.

I understand the woes of a customer service agent. I understand how it sucks to get a call from an irate customer. But the thing is, since trabaho mo yan, gawin mo ng maayos. Hindi ka nambabastos ng customer. Hindi naman magigign irate ang caller mo kung maayos ka din sumagot.

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