Dear Globe customer service

It was such a simple thing. According to its website, Globe Telecom is offering an iPhone plan for P1599 per month. All I wanted to know was if there was any additional cash out. Considering my bad experiences with customer service over the phone, I opted for the Globe Chat Assist. The session took 12 ... (more)

The continuing PLDT MyDSL saga

I had an 8.00 a.m. appointment in Quezon City yesterday morning. Because the server had been overloading for the past couple of days, I decided to check the CPU load at around 5.45 a.m. before hitting the shower. I couldn’t connect. That has happened before. Momentary failure of PLDT MyDSL connection. I decided to check ... (more)